Smart customer support with AI Chat
Transform how you support, sell, and engage customers with an intelligent chatbot built for enterprise teams.
Thanks for your support! Great service! 😊
All channels
One platform
Used by the best teams around the world
Great CX starts with great EX
EasyChat creates a better experience for everyone involved — the customers you serve, the agents who support them, and the business behind it all.
Everything you need to turn conversations into revenue
Trusted by 4,000+ professionals
Discover why teams trust EasyChat
Smarter Automation
Automate repetitive conversations and focus your team on what matters.
Actionable Insights
Track deflection rate, CSAT, and revenue in one clear dashboard.
24/7 Instant Support
Answer questions and resolve issues around the clock, in seconds.
Seamless Integrations
Connect with all of your favorite support and commerce tools.
Upgrade your customer chats with EasyChat AI
Enhance your customer support with EasyChat’s Generative AI, delivering accurate, natural replies on every conversation.
- Generate answers using only approved content sources, like your FAQs and knowledge base.
- Summarise chat conversations for smooth handovers to human agents.
- Adjust the tone of replies, making them friendlier or more formal as needed.
- Maintain control with tools like confidence scores, reducing errors and ensuring reliable AI decisions.
Automate your support with EasyChat Bots
Handle repetitive questions automatically so your team can focus on complex customer needs.
- Resolve common queries instantly, like order status, pricing, and store timings.
- Capture leads and customer details directly inside the chat.
- Hand over to a human agent with full conversation history when needed.
- Work around the clock, so no customer is left waiting.
Reach every customer with Multilingual EasyChat
Talk to customers in the language they are most comfortable with.
- Detect the customer’s language automatically and reply in the same language.
- Support English, Tamil, Hindi, and more regional languages.
- Keep the same tone and accuracy across all languages.
- Expand to new markets without hiring extra support staff.
- Deliver instant real-time translation with zero delay, ensuring smooth and natural conversations.
Keep your data safe with EasyChat Security
Protect your business and your customers with enterprise-grade privacy.
- Encrypt all conversations and stored data.
- Control who in your team can view or edit chats.
- Keep your data private and never share it with third parties.
- Set the AI to answer only from the sources you approve.
Analyze leads to support growth
Discover how EasyChat helps you stay organized, save time, and grow your business.
Capture Leads
Collect leads from your website, social campaigns, and ads automatically.
AI Qualification
Automatically score and segment conversations based on intent.
Engage & Convert
Use smart, on-brand replies to turn visitors into customers.
Deploy Everywhere
Launch on your site, WhatsApp, and social DMs in one click.
Meet customers on the channels they already use
Connect EasyChat to your storefront, help desk, and messaging apps — plus anything else through our open API.
Messaging
Slack
Team chat
Instagram DM
Social
Shopify
Commerce
Messenger
Social
Support
Zapier
Automation
REST API
Custom
Don't see your tool? Browse the full integration library →
Real teams, real results
18M+
Conversations handled
92%
Auto-resolution
4.9/5
Satisfaction
99.95%
Uptime SLA
“EasyChat cut our first-response time from hours to seconds. Our support team now focuses on the conversations that actually need a human.”
“We rolled it out across web and WhatsApp in a single week. Setup was refreshingly simple for something this powerful.”
“The analytics alone paid for the platform — we finally know exactly where customers get stuck before they even ask.”
“The multilingual detection in Tamil and Hindi has expanded our conversions across Indian regional markets by 40%.”
“Security and compliance were non-negotiable for us. EasyChat exceeded our strict data privacy standards without slowing us down.”
“Automating repetitive order and refund inquiries resolved over 90% of our tickets automatically, 24/7.”
“EasyChat cut our first-response time from hours to seconds. Our support team now focuses on the conversations that actually need a human.”
“We rolled it out across web and WhatsApp in a single week. Setup was refreshingly simple for something this powerful.”
“The analytics alone paid for the platform — we finally know exactly where customers get stuck before they even ask.”
“The multilingual detection in Tamil and Hindi has expanded our conversions across Indian regional markets by 40%.”
“Security and compliance were non-negotiable for us. EasyChat exceeded our strict data privacy standards without slowing us down.”
“Automating repetitive order and refund inquiries resolved over 90% of our tickets automatically, 24/7.”
Our plans scale with your business
Flexible plans designed to adapt and scale seamlessly alongside your support team.
Pick Your Plan:
Free
Get started with essential AI chat & support.
$0
Per Month
Growth
Scale conversations with smarter automation.
$45
Per Month
Enterprise
Unlock advanced workflows for growing teams.
$99
Per Month
Frequently Asked Questions
How long does it take to set up EasyChat?
Most teams launch their first bot in under a day. Connect your help center or docs, review the auto-generated flows, and publish the widget on your site.
Can EasyChat hand off to a human agent?
Yes. Set rules for when a conversation should route to your team, and the full chat history and customer context go with it — no repeating themselves.
Which channels does EasyChat support?
Website chat, WhatsApp, Instagram DMs, Messenger, and email out of the box, plus any custom channel through our API and webhooks.
Is my data secure?
Your data is protected with encryption in transit and at rest, plus granular role-based access control for your team. If you have strict data residency or compliance requirements, EasyChat also supports on-premise deployment, so your data never has to leave your own infrastructure.
Do I need developers to maintain it?
No. The visual workflow builder and knowledge sync are designed for support and marketing teams to manage without engineering help.
Ready to put your support on autopilot?
Join thousands of teams using EasyChat to resolve more, sell more, and free up their humans for what matters most.
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